Why Can't I Generate Another Video?
If you've recently purchased a video series and are wondering why you can't create another video rig...
When are my videos posted?
Your Videos are posted 6 hours after they have been generated. This differs between the subscription...
TikTok Flagged My Video as Inelligible
TikTok’s Content Eligibility Policy Overview TikTok reserves the right to flag videos as ineligible ...
How Do I Download My Video?
If you want to download your video from Shortspilot.ai, follow the steps below. Remember, the "Down...
How Do I Stop the Automatic Generation of Videos?
If you want to halt the automatic generation of videos in a specific video series, follow these simp...
What is a Video Series?
1. What Is a Video Series? A video series is a collection of videos generated and released on a fi...
When and how often are my videos generated?
Depending on your Subscription Plan, your videos will be generated/rendered on a time based schedule...
How Do I Upgrade or Downgrade My Plan?
If you're looking to upgrade or downgrade your subscription plan on Shortspilot.ai, we're here to gu...
What Is the Difference Between Auto Pilot and Manual Mode?
Understanding the difference between Auto Pilot and Manual Mode in Shortspilot.ai can help you c...
Why Is My Video Not Automatically Posting to TikTok?
Understanding TikTok's Posting Policies Unlike YouTube, TikTok's Terms of Service do not allow thir...
What Should I Do If My Video Rendering Fails and Shows "Retries Exceeded"?
If you've encountered an issue where your video rendering has failed multiple times and you see a me...
Why Isn't My Video Rendered at the Scheduled Time?
Understanding the Rendering Queue and Timing When you check your dashboard, you'll see a Next Rende...
How Can I Grow My Social Media Channel?
Building a successful social media channel takes time, strategy, and consistent effort. If you've up...
How Do I Automatically Post My Videos to Social Media?
Automatically posting your videos to social media platforms like TikTok and YouTube can streamli...
How Do I Delete My Account?
If you wish to delete your Shortspilot account, follow these steps: Access Settings Click on the Se...
How Do I Update My Videos?
If you're looking to update or edit your videos after they've been generated, the options available ...
How Do I Delete a Video Series?
If you want to delete a video series from your Shortspilot.ai account, follow these simple steps: Go...
Why Can't I Generate All Videos in My Series at Once?
Understanding Video Series Scheduling At Shortspilot.ai, we offer the ability to create video series...
How do I cancel my subscription?
If you need to cancel your subscription to Shortspilot.ai, please follow the steps below: Access You...
Refund Policy: What You Need to Know
At Shortspilot.ai, we are committed to delivering high-quality services to our users. Please be awar...